
Written by
Aurelija Vycaite
Jons Janssens
Newsletter
How do brands survive the pressure?
→ Read this newsletter in original format here.
Consumer sentiment is falling—across the eurozone, the index dropped to -16.7 in April, its lowest level in 18 months. At the same time, the pressure to “do something with AI” has never been higher. AI is pitched as the path to efficiency, personalisation, and growth. But the economic backdrop is shrinking the capacity to invest, experiment, or restructure.
The paradox is simple—transformation is most urgent when it’s least affordable.
Brands will need to resolve this tension by first fixing the foundations—prioritising integration, data readiness, and structural coherence over chasing shiny new tools or tactics. In the coming weeks, we’ll explore what successful AI adoption in digital commerce really looks like—starting not with bold moves, but with getting the basics right.
Recent insights

Wildride’s founder Joost Hultink on building a 700% traffic growth brand, one real problem at a time.
Conway Expert Interview series returns!
We sat down with the founder Joost Hultink to explore his approach to the game of e-commerce. Hear how Wildride grew—and the decisions that drove its success.
Listen on Spotify, watch the interview on Youtube, or read on Substack.
Tech Stack Navigator
Listen Labs
AI-powered research assistant that finds the right participants, conducts interviews, analyzes responses, and delivers actionable insights.
Flieber
Demand forecasting and inventory replenishment (multi-channel stock management).
7Learnings
Dynamic pricing and markdown optimization (AI-driven price recommendations across products/channels).
Continue exploring
→ Dive into our independent exploration tool to gain a clear view of your digital commerce tech infrastructure here.
Conway Brand Radar
Top 3 wins in digital commerce this month
Each month, we break down brands that crushed it—whether through massive revenue jumps, bold funding rounds, or innovative product launches. The goal is not just to celebrate wins but to uncover what they signal for the industry.
Nothing
The brand grew from startup launch in 2021 to an estimated ~$200 million in 2022.
Having raised a $70 million Series B, Nothing has built a cult-like following in the consumer tech space. Nothing nurtures this loyalty through frequent community updates, and beta-testing programs.
Traffic in March 2025: 7M
YoY traffic growth: +139%
DXP highlight: Discord forum
Saie
A clean beauty brand, featured in HBO's "The White Lotus," where makeup artists used their products to achieve a natural glow for characters. In April, Saie was the most popular brand in Sephora. The brand also committed to eliminating and offsetting carbon emissions across its supply chain to achieve net-zero by 2039.
Traffic in March 2025: 586K
YoY traffic growth: +57%
DXP highlight: Recycling program
True Classic
A menswear brand known for its affordable premium t-shirts and basics. Last month, True Classic secured an investment, valuing the company at about $850M. The brand has served over 5M customers to date and fosters community engagement, for example, donating more than 250K shirts to veterans and homeless shelters, which has further strengthened its brand loyalty.
Traffic in March 2025: 2.1M
YoY traffic growth: +1%
DXP highlight: Try out order
What we're reading:
AI & Technology:
OpenAI Adds Shopping to ChatGPT in a Challenge to Google⎮Wired
Claude can now connect to the world ⎮Anthropic
Customer-centric IT: Strategies for delivering winning customer experiences⎮CIO
Global digital commerce:
DHL to suspend global shipments of over $800 to US consumers⎮Reuters
Why Selena Gomez’s Rare Beauty is betting on Substack as brands embrace long-form content ⎮Modern Retail
How to raise prices without losing customers⎮Vogue Business
Local news:
Otrium launches automated warehouse⎮ecommercenews.eu
British sports and lifestyle brand Gymshark opens outlet in Roermond ⎮retailtrends.nl
How Undiemeister and Labfresh set up their retail brand with crowdfunding ⎮retailtrends.nl
Conway Talent Network
Explore recently added opportunities in our network.
Commercial Director E-commerce⎮Vonroc⎮Zwolle
Digital Marketing Manager ⎮Naïf ⎮Scheveningen
Customer Journey Data Analyst ⎮bol.com ⎮Utrecht
IT Manager ⎮bloomon ⎮Amsterdam
E-commerce Manager ⎮Alpine ⎮Utrecht
Find your next opportunity
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